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CBH Device asks for password

Category: CBH Login & VPN Issues

If you are unexpectedly asked for your password on a remote device away from the office (such as a phone or laptop), your password has likely expired and you will need to reset your Windows password w...

CBH File Access

Category: File Access

If you are remote, connected to the VPN, but are for some reason unable to access the network drive(s), enter the following into File Explorer: \\192.168.101.2 From there you will see all the shared f...

CBH Outlook asks for password

Category: Email

If Outlook asks for your password, your Windows password has likely expired. You will need to log out of Windows and log in again with YOUR username, where you will be asked to reset your password.

Hotel Key Encoders Not Working

Category: Hardware Issues

Please test if encoder works with Opera and Ambience. Ensure correct default encoder is selected in Ambience.

CBH Email Password Not Working

Category: Email

Your Windows password has likely expired. Please login at a Windows terminal and reset your password.

How to unlock Infor Q & A User

Category: Accounts

http://192.168.101.26/infor.datalink/

Yealink Phone Not Working

Category: Phone system

These phones can sometimes be temperamental. Usually a power cycle is enough to fix most problems. Unplug the power, leave for a minute, and replug. If there's no power cable, the unit is powered by P...

How to access other email accounts you have access to on Webmail

Category: Email

Login with your own account using your email address at: https://outlook.com As per the attached image, navigate to the top right of the window and select "Open Another Mailbox..." Then enter the re...

Nike Group File Access

Category: File Access

If you are remote, connected to the VPN, but are for some reason unable to access the network drive(s), enter the following into File Explorer: \\10.10.4.7 From there you will see all the shared folde...

Manage Your Spam

Category: Email

From time to time the company's spam filter may not work as expected. No spam filter is 100% effective. Should you be missing email you think you should have received, you can check by logging into yo...

All Phones Not Working/Offline

Category: Phone system

SBC Box possibly offline. Your SBC box is a small black device (a Raspberry Pi) which should be in the network cabinet. Check its connections and unplug power, leave unplugged for about 10 seconds, th...

Opera Password Not Working

Category: Opera

Your Windows password has likely expired. Please login at a Windows terminal and reset your password.